FAQs
FAQs - Luxury King
Welcome to the Luxury King Here, we’ve compiled answers to the most common questions about our products, orders, shipping, and more. If your question isn’t answered below, feel free to reach out to us anytime.
General Questions
1. What is Luxury King?
Luxury King is a premium online store specializing in high-quality, stylish sunglasses. We are committed to providing you with durable, fashionable eyewear that complements your style.
2. Are your sunglasses unisex?
Yes, we offer a wide range of sunglasses designed for all genders. You’ll find styles suited for everyone.
3. Do your sunglasses provide UV protection?
Absolutely! All our sunglasses come with 100% UV protection to shield your eyes from harmful rays.
Orders and Payments
4. How can I place an order?
Simply browse our collection, select your favorite sunglasses, add them to your cart, and proceed to checkout. Our secure platform makes it easy to complete your purchase.
5. What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and select digital wallets like Apple Pay and Google Pay.
6. Can I make changes to my order after it’s placed?
Orders can be modified or canceled within 24 hours of placing them. Contact our customer support team for assistance.
Shipping
7. Where do you ship?
We offer worldwide shipping! Delivery options and costs will be calculated at checkout based on your location.
8. How long does shipping take?
- Domestic orders: Typically 3-7 business days.
- International orders: 7-15 business days, depending on your location.
9. Do you offer free shipping?
Yes, we provide free standard shipping on orders over $100.
Returns and Exchanges
10. What is your return policy?
We offer a 30-day return policy. If you’re not satisfied with your purchase, you can return it in its original condition for a refund or exchange.
11. How do I initiate a return or exchange?
Contact our support team with your order details, and we’ll guide you through the return process.
Product Care
12. How do I care for my sunglasses?
Clean your sunglasses with a microfiber cloth and store them in their case when not in use. Avoid exposing them to extreme heat or moisture.
13. Do you offer repairs for damaged sunglasses?
If your sunglasses are damaged, contact us for repair options. Repairs for manufacturing defects are covered under our warranty.
Contact Us
Still have questions?
Reach out to our customer support team:
- Email: luxuryking.social@gmail.com
- Phone: (415) 999-6648
- Live Chat: Available on our website
Thank you for choosing Luxury King! 🕶️